Privacy Policy

Data Protection/GDPR

Where we get your data and how we use it

When you make a reservation on our website, as part of the process, we collect the personal information you give us such as your name, mobile and email address. We collect data from our booking system and when you sign up to our newsletter. Chung Ying Restaurants only use this information to send you emails about new promotions, discounts and other updates.

Consent to collect it

When you provide us with personal information to complete a transaction and make a booking, we imply that you consent to our collecting it and using it.

How do I withdraw my consent?

If you change your mind you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us via This email address is being protected from spambots. You need JavaScript enabled to view it. or writing to us – Chung Ying Restaurants, 17 Thorp Street, Birmingham, B5 4AT.

Disclosure

We will not disclose your information to any third parties. We would only disclose your information if required to by law.

Where we hold your Data and how it is protected. Our website holds Booking details such as name, mobile and email.

Your data is stored through the websites data storage, databases. It is stored data on a secure server behind a firewall.

When you make a payment, our payment gateway Barclaycard completes your payments and stores your credit card data. Barclaycard is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our restaurant is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to make booking for you.

Complaints

If you would like to: access, correct, amend or delete any personal information we hold, make a complaint, or simply want more information please contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. or writing to us – Chung Ying Restaurants, 17 Thorp Street, Birmingham, B5 4AT